Shipping Policy
Thank you for shopping with Dow Set. This Shipping Policy outlines how we process, ship, and deliver orders.
1. Order Processing Time
Orders are processed after confirmation.
Please allow 1–3 business days for order processing.
Orders are not processed on weekends or public holidays (unless otherwise stated).
You will be notified if there are any significant delays.
2. Shipping Time
Estimated delivery time is 7–10 business days from the date of shipment.
Delivery times may vary depending on:
Your location
Carrier delays
Weather conditions
Public holidays
Dow Set is not responsible for delays caused by shipping carriers or events beyond our control.
3. Shipping Fees
Shipping costs (if applicable) will be communicated at the time of order confirmation.
Shipping fees are non-refundable unless the delay or error is caused by us.
4. Payment Method
At this time, no electronic payment methods are accepted.
Accepted payment methods will be communicated at the time of purchase. Orders will only be processed after payment is confirmed according to our accepted payment procedures.
5. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
Dow Set is not responsible for orders shipped to incorrectly provided addresses. Additional shipping fees may apply for reshipment.
6. Lost or Damaged Packages
If your order arrives damaged or appears to be lost:
Contact us within 3 days of the expected delivery date.
Provide your order number and supporting details.
We will investigate and provide a resolution where applicable.
7. International Shipping (If Applicable)
If international shipping is offered:
Customers are responsible for customs duties, taxes, or import fees.
Delivery times may exceed 7–10 days depending on customs processing.
8. Policy Updates
Dow Set reserves the right to modify this Shipping Policy at any time. Updates will be effective upon posting.
9. Contact Information
If you have questions regarding shipping, please contact:
Dow Set
📧 [email protected]